Scott Crowe named 2024 Gold Service Scholarship Scholar

Scott Crowe, a supervisor at Balmoral Hotel in Edinburgh, was announced as the 2024 Gold Service Scholarship Scholar last night at the annual awards ceremony at Claridge’s hotel in London.  Crowe, who is originally from Australia, has been at Balmoral for five years, initially starting as a chef de rang before working his way up […]

The Gold Service Scholarship 2024 winning finalists revealed 

The names of the eight front of house professionals who have reached the final of the 2024 Gold Service Scholarship have been revealed today.    They come from a wide variety of hospitality establishments ranging from hotels, members clubs and standalone restaurants.   The winning finalists are based across the UK – with Scotland, the South-west […]

The Gold Service Scholarship 2024 reveals successful semi-finalists

(Photo of our quarter finalists at the recent heat held at The Langham) The 40 food and beverage front-of-house professionals who have made it through to the semi-final of the 2024 Gold Service Scholarship have been revealed.   The pool of candidates has come from across the industry, from pubs and private members’ clubs to Michelin-starred […]

Winning Finalists report back on their EHL study trip

Our 2020 and 2022 finalists spent four days at the EHL Hospitality Business School in Switzerland for a bespoke programme on improving restaurant performance, covering topics from cutting costs and waste, building sales and profits, and managing demand and capacity; to service design and innovation and value creation. Read more about the experience and what […]

Commended Finalist, Robin Tola, reports on his Stage at Waterside Inn

After being nominated one of the 8 Winning Finalists of the Gold Service Scholarship 2023 , I was awarded with several prizes that would allow me to learn and develop my professional career under several aspects. One of them was to spend a week of Stage in one of the iconic Restaurants across the United […]

Team Gold makes a study trip to the Mosel

July saw the 2023 scholarship alumni, including Scholar Jupiter Humphrey-Bishop and some of the GSS trustees, make a study trip to Germany’s Mosel Valley, where they were hosted by winemaker SA Prüm – a family that has been cultivating vineyards and producing wine in the region since 1156. Welcomed by Raymond Prum, his wife Pirjo […]

Interview: Paul Jackson from Claridge’s shares his views on service

Luxury brands and service aren’t about revolution, they’re about evolution, says Paul Jackson, general manager of Claridge’s.    We spoke to him about his career journey, what makes good service, and understanding the guest journey   ————————-   Tell us a bit about your career history? I actually come from a family of lawyers but, […]

Team Gold enjoy three-day Porto study trip

Last month, the 2022 winning finalists, and Scholar Thomas Gammella, along with trustees Edward Griffiths, Sergio Rebecchi and Silvano Giraldin, jetted off to Symington Family Estates in Portugal’s Douro Valley for a special study tour to learn about Graham’s Port.    The Symingtons are a British family who have been producing Port and Douro wines for more than 130 years, one of the last remaining port families who produce […]

The Gold Service Scholarship announces Winning Scholar 2023

Jupiter Humphrey-Bishop, from The Royal Household, has been named the Scholar of the 2023 Gold Service Scholarship. The announcement was revealed at a gala reception at Claridge’s on 15 February attended by 250 of the hospitality industry’s élite, and is the culmination of several months of assessments and judging. Two Commended Winning Finalists were also […]

The Gold Service Scholarship 2023 Announces Successful Winning Finalists

After rigorous Quarter-Final and Semi-Final assessments by a team of celebrated industry Judges and former Scholars, The Gold Service Scholarship has announced the names of the eight Winning Finalists. This group of talented young hospitality professionals will now compete in the Final, which will take place on 16th January 2023 at Corinthia London. The new […]