Journal

The Diary of a Scholar: Michael Staub, Quarter 2

AUGUST 2018 The aim of this report is to document the activities undertaken, learning outcomes and achievements accomplished during my...



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Ambassadors Interview: Michael Bonsor shares his passion for service

As one of the youngest MD’s of a luxury London hotel, Rosewood London’s Michael Bonsor has fast become one of...



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Inaugural Team Gold Event: An Interview with Cav. Diego Masciaga

Diego Masciaga is synonymous with service. Having spent more than 40 years in the industry (30 at with at the...



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The Diary of a Scholar: Michael Staub, Quarter 1

The aim of this report is to document the activities undertaken, learning outcomes and achievements accomplished during my year as...



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Stephanie Beresforde, 2017 Scholar’s Speech

Stephanie Beresforde, our 2017 Scholar, was invited to return to the stage at the 2018 Awards Ceremony, held at Claridges in...



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Stephanie Beresforde, 2017 Scholar’s Blog: Winner’s visit to Laurent Perrier

First of all, I have to say what a fantastic start to the year it has been since this year’s...



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Trustee Interview: Industry legend Silvano Giraldin talks Charlie Chaplin, the first five minutes and how he sees hospitality

Having spent almost 40 years at Le Gavroche, one of the UK’s most established restaurants, and winner of numerous awards,...



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Jennifer Santner, 2016 Scholar’s Speech

Jennifer was invited to return to the stage at the at the 2017 Awards Ceremony to share her experiences throughout...



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Jennifer Santner, 2016 Scholar’s Blog: Waterside Inn Placement

Day 1 I’ve been looking forward to this for such a long time. Meeting Diego Masciaga is something many people...



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Jennifer Santner, 2016 Scholar’s Blog: Finalists’ Champagne Trip

2016 Finalists accompanied by a selection of Trustees Tuesday, day 1 The day had finally arrived and we were all...



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Trustee Interview: Thomas Kochs – Managing Director, Hotel Cafe Royal

He has been the youngest ever GM at Claridges, led the reopening of the prestigious Connaught Hotel in Mayfair, and...



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Jennifer Santner, 2016 Scholar’s Blog: Mandarin Oriental Placement

Day 1 I left London at 8pm (after celebrating with a glass of Champagne) hoping to catch some sleep on...



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